SMS Policy
At Switch, Inc. we are committed to protecting your privacy and ensuring transparency in our communications. This SMS Policy outlines how we collect, use, and safeguard your information when you opt in to receive text messages from us.
1. Introduction
Switch, Inc. values your privacy and follows industry best practices for SMS communications. This policy explains how we handle SMS messaging and your personal information.
2. Information We Collect
When you opt in to receive SMS messages, we may collect:
- Your phone number
- Your consent to receive SMS messages
- Basic contact details (e.g., name, email, service preferences)
3. How We Collect Your Information
We collect your information directly from you when you:
- Complete a form on our website (https://switchaudiovideo.com)
- Provide your phone number during a consultation or service request
4. How We Use Your Information
We use your information to:
- Send appointment reminders and service updates.
- Provide important security alerts or maintenance notifications
- Improve customer experience and support
5. Information Sharing
Your mobile opt-in information and consent are never shared, sold, or used for any marketing purposes beyond those related to Switch, Inc. We do not share your personal information with third parties, except when required by law.
6. Opt-In Process
You can opt in to receive SMS messages from Switch, Inc. through the following methods:
Website Form: By completing a form on our website (https://switchaudiovideo.com), you can provide your phone number and explicitly consent to receive SMS communications.
In-Person Consent: You may provide your phone number and consent to receive SMS messages during in-person interactions, such as consultations or service requests.
7. Opt-Out Instructions
Thank you for opting in to receive messages from SWITCH. Message frequency varies. Message frequency is based on reply. Message and data rates may apply. You can reply HELP at any time for assistance. To opt out, reply STOP or CANCEL.
8. Help & Customer Support
Thank you for reaching out to SWITCH. For assistance, please visit our website at switchaudiovideo.com or contact us at (205) 332-3936. You can also email
9. Message & Data Rates
Message and data rates may apply depending on your mobile carrier and plan. Switch, Inc. is not responsible for any charges incurred by your carrier.
10. Data Protection
We take steps to secure your information and prevent unauthorized access. However, we are not responsible for carrier delays, delivery failures, or technical issues beyond our control.
11. Updates to This Policy
We may update this policy from time to time. Any material changes will be posted on our website. We encourage you to review this page regularly to stay informed about our SMS privacy practices.
12. Contact Us
If you have any questions or concerns about this policy, please contact us at:
Phone: (205) 332-3936
Email:
Website: https://switchaudiovideo.com
By opting in to receive SMS messages from Switch, Inc., you acknowledge and agree to this SMS Policy
